A clear guide to your experience on dramawava.
Requesting assistance
If you were charged incorrectly, made a duplicate purchase, or cannot access content you paid for, contact support and select Refund request. Include the transaction date and order reference. Do not send full card details.
Review
Refund requests are reviewed against the purchase details, delivery of digital content and applicable consumer rights. Eligibility is not guaranteed by submitting a request.
Approved refunds
Approved refunds are returned through the original payment method. Processing time depends on the payment provider. Refunded coin purchases are deducted from the account balance.
Subscriptions
Canceling renewal and requesting a refund are separate actions. To stop future charges, use Manage subscription under Billing. Nothing in this policy excludes statutory rights.